Impact of Digital Transformation and Trends

How businesses will transform by adopting these technologies:

A digital transformation strategy is about building capacities to take full advantage of the possibilities and opportunities of new technologies and to have a faster and better impact. It is a strategy that companies should adopt if they are to evolve and survive.

Digital technologies such as cloud computing, analytics, mobile computing, social media and IoT, 3D printing, drones, artificial intelligence and robotics are having a huge impact on businesses.

Companies must adopt these technologies in their operations by engaging their customers and equipping their employees with the necessary skills. Companies like Facebook, Amazon, Apple, and Microsoft have used digital transformation to grow faster and improve productivity.

This is a once in a lifetime technological change to transform all industries and businesses around the world by moving faster and investing in new business models on the latest technology.

Design thinking as a tool:

Design thinking is one of the key tools of digital transformation. We can achieve practical and creative problem solving using this technique. It is a meaningful and different way of thinking with the intention of producing a constructive result with the end user in mind.

Design thinking uses divergent thinking, which is a way to ensure that we explore many possible solutions while solving a problem. Design thinking involves the “construction” of ideas during a “brainstorming” phase. This helps to reduce the fear of failure of the participant (s) and encourages feedback and participation from various sources in the “ideation” phase.

Design thinking takes user experience into account when designing a solution to a problem encountered by end users. Simply put, design thinking is nothing more than putting yourself in the customer’s shoes to gain empathy and become aware of their needs when designing a solution.

It’s the way to do without paper and protect the environment.

Skills required for digital transformation:

Employees must have skills such as familiarity with new technologies, data analysis, interpersonal skills and the ability to learn quickly in a rapidly changing environment, to adapt to digital transformation. Creativity and the ability to execute and a customer-centric approach are also important skills required.

There is a great demand for people with these skills and there are great job opportunities in the market.


Digital transformation must aim to improve the customer experience by digitizing operational processes, recreating new business models and using design thinking, to survive in a competitive market.

Source by Ajay Bapat

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